Frequently Asked Questions
How do I store my chestnuts?
Chestnuts are perishable, treat them like you would fruits and vegetables. Ideally, chestnuts should be kept in a breathable container in the refrigerator. Keep your storage area well-ventilated to prevent moisture build-up which can cause spoilage. For long-term storage, consider freezing them. Avoid storing chestnuts in plastic bags, as these can trap moisture leading to spoilage.
How are chestnuts sized?
Medium - Less than 7/8" - <0.125 inches
Large - 7/8" - 1 1/8" - 0.125-1.125 inches
XL - Greater than 1 1/8" - >1.125 inches
Why do chestnuts mold?
This is a natural occurrence. Mold can naturally develop on chestnuts, both externally and internally, due to the organic nature of the nuts.
To minimize mold, it's important to store chestnuts in a cool, dry, and well-ventilated area and consume or prepare them promptly. External mold can usually be washed off and the nut still edible. Nuts with internal mold should be discarded. We cannot control conditions after shipping, and the susceptibility of chestnuts to mold, along with the variables involved, is part of why we have a no refund policy. We appreciate your understanding as we work to provide the best quality chestnuts possible.
Is my order refundable?
All sales are final. Perishable items are not refundable.
How Is my order prepared?
Chestnuts are collected by hand, sorted by size and washed prior to shipping.
When is the Chestnut Harvest?
The chestnut harvest season is a much-anticipated time of year, especially for dedicated chestnut lovers and our valued customers. The chestnut harvest typically begins in late August and can extend through early November. During this period, we work diligently to ensure that our chestnuts are harvested at their peak freshness, bringing you the highest quality product available. As the harvest season approaches, you can expect updates on our website and social media platforms regarding the availability of fresh chestnuts. If you wish to experience the harvest firsthand, we welcome you to join us for our seasonal U-Pick events.
All orders are final, and non-refundable
At Sunshine Acres Chestnuts, customer satisfaction is of utmost importance. However, please understand that we are unable to process returns or refunds for perishable chestnuts. When you purchase from us, you are investing in high-quality products, and we want you to be completely satisfied with your selection. If for any reason you feel that our product does not meet your expectations, please reach out using our contact form.