Shipping & Payment INFO
Return/Refund Policy
All sales are final. No returns/refunds are allowed to comply with USDA food safety laws.
At Sunshine Acres Chestnuts, customer satisfaction is of utmost importance. However, please understand that we are unable to process returns or refunds for perishable chestnuts. When you purchase from us, you are investing in high-quality products, and we want you to be completely satisfied with your selection. If for any reason you feel that our product does not meet your expectations, please reach out using our contact form.
Please read the FAQ for tips on storing your chestnuts.
Shipping Information
We will be using USPS to ship orders from our rural area of Florida. Although shippers are usually reliable and prompt, shippers do not guarantee a delivery date. Delivery time is typically 2–4 business days once shipped, though orders may not leave the farm immediately after being placed. Most of our shipping takes place on Monday and Tuesday to ensure that orders don’t sit in carrier warehouses over the weekend.
We are offering shipping using USPS Priority Mail Flat Rate shipping Boxes. This is the most cost effective method for the customer to ensure the quality of your delivery.
We Cannot Ship to California, Washington, or Oregon
Due to plant quarantine regulations, we cannot ship fresh chestnuts to California, Washington or Oregon. These states have agricultural restrictions that prohibit the import or sale of chestnuts from out-of-state growers.
Residents of the west coast states may find local suppliers through the “Find a Grower” tab http://www.chestnutgrowers.org/growers.html
We do not ship internationally or to Hawaii or Alaska.
Payment Policies
Payment is processed by Stripe through our store with Ionos/Ecwid. We accept major debit/credit cards, Google Pay and Apple Pay. If you are visiting the orchard, we can also accept Venmo and cash payments.